Marshall Insurance Agencies

Reviews of Marshall Insurance Agencies

•  

  Vicki Cornell Added January 09, 2024

  ★ ☆ ☆ ☆ ☆
  Tried to sign up through fitrec, they answered my call once. Never again after that. They didn’t even get to my application, I waited weeks. Don’t bother with them. I ended up going with someone else, more expensive but it was immediate.
•  

  Miaka C Added January 08, 2024

  ★ ☆ ☆ ☆ ☆
  SO DISAPPOINTED with the customer service. I have tried to sign up a new application online, however wasn't able to complete it - got a message saying that someone needs to contact me to finish the application. Waited 2 weeks and no one has contacted me. During this time I've email twice and received no response. Called up 3 time and kept being told that someone will have to call me back. NO ONE called me back. Why have a contact number if the people on the phone are of zero help? This type of service is terrible! I'm trying to sign up as a new customer. What would happen if I actually had to make a claim?
•  

  Rezaur Rahman Added December 28, 2023

  ★ ☆ ☆ ☆ ☆
  Hopeless customer service. Tried to contact the broker to cancel my insurance. Called few times but only ended up leaving voice msg to call back. But never got a reply. It’s been a month now and still waiting. Pathetic
•  

  Rachel Warden Added December 26, 2023

  ★ ☆ ☆ ☆ ☆
  By far the worst experience i have had with a "professional" company like this. The staff, responsiveness and customer service is an absolute joke. Have been waiting for over 4 MONTHS to get some simple paperwork done that should only take a few days.
•  

  Helen P Added December 20, 2023

  ★ ☆ ☆ ☆ ☆
  Tried to cancel my policy: emailed twice and rang 3 times. The phone lines just ring out.
  Finally emailed to their Complaints Department who said they'd get the representative, Heather Simpson, to action my complaint.
  I received an email and another form to fill in, however, there is no acknowledgement they've received my details, I have NO customer complaint number, and STILL have not received my refund.
  I am sure making a claim would be likewise impossible.
  Terribly customer service, they don't answer phones, or respond to email.
  Have complained to AFCA- Marsh is just spinning my wheels. At least I know never to use them again now.

Add review

Questions & Answers

1. What is the phone number for Marshall Insurance Agencies

2. Where is Marshall Insurance Agencies located?

3. Is there a primary contact for Marshall Insurance Agencies

4. What is the web address (URL) for Marshall Insurance Agencies